About
One facility partner for a single building or a nationwide portfolio
Continental Facilities is a commercial facility services company that keeps offices, business parks, medical buildings, retail centers and apartment communities clean and in good repair. Our own crews cover Northern California and northern Nevada, and managed partner crews extend the program to properties in other U.S. metros.
Who we are and where our crews work
Continental Facilities exists for the people who answer for a building: property managers, facility managers and the asset teams behind them. Property portfolios rarely stop at one address, so the company is built around a simple idea. A manager with ten properties should be able to hand all of them to one firm and get the same level of care at each address.
Our home territory is Northern California and northern Nevada, where Continental employs the crews that do the work. That covers the Bay Area from San Francisco down the Peninsula to San Jose and across to Oakland, Fremont and Walnut Creek; the Sacramento region, including Roseville, Rancho Cordova and Elk Grove; Stockton and Modesto in the Central Valley; Santa Rosa in the North Bay; and Reno, Sparks, Carson City and Fernley on the Nevada side. Each city in that territory has its own page under service areas.
Outside that territory, the work is done by local partner crews, not by Continental employees. We write the scope for each building, set the schedule, inspect the results and send one invoice, while the partner supplies the people on site. We keep no offices or staff of our own in those metros, and we say so up front. The Nationwide coverage pages list the metros we serve this way.
What we take care of
Inside the building, the core of most programs is janitorial service, often with a day or night porter covering lobbies, restrooms and common areas during busy hours. Hard floors and carpet get their own schedule through our floor care team, and periodic work such as window and detail cleaning and high dusting reaches the surfaces a nightly crew can’t.
Outside, we handle pressure washing of walkways, entries and dumpster pads, parking lot sweeping, and landscaping and grounds upkeep. Our facility maintenance crews take the small repairs that otherwise sit on a work-order list: a running toilet, a dripping faucet, a stained ceiling tile, an HVAC filter that is due.
Clients choose the mix that fits each property, and it all runs as one program. For nationwide properties the menu is narrower: janitorial, porter service, floor care and commercial carpet cleaning.
How the work is run
Every building starts with a written scope that lists each task, how often it happens and which areas it covers. Supervisors then visit and inspect the work against that scope, so problems surface on our side before a tenant notices them. Our guide to cleaning quality inspections shows what one of those visits looks like.
Continental carries insurance, holds a bond and covers its crews with workers’ compensation. Each client receives a certificate of insurance naming its property, which helps when a lender, owner or tenant asks for proof. The people we place in your buildings are background-checked before they start, an important point in properties where crews hold keys and work after hours.
Questions don’t wait for office hours. Continental can be reached 24/7, and anything sent through our contact page is answered within one business day.
Property types we serve
Our work centers on commercial real estate with tenants and visitors to keep happy. That includes multi-tenant office buildings, suburban business parks, medical office buildings, retail and shopping centers and the shared spaces of apartment communities. We also clean hotels, data centers, manufacturing plants and warehouses; the industries page has the full list.
Building owners and managers can hire us directly. Facility management companies that need a vendor for buildings in our region can also bring us in under a direct vendor agreement.
How to get started
Send us a note through the contact page with the property type, the city and the services you have in mind. We set up a walkthrough, look at how each area is used and follow up with a quote that itemizes every service. You can start with one building and add more once you have seen the results, and when you are leaving another provider, our guide to switching vendors without a gap explains how the handover is planned.
A few useful answers
Common questions
Where does Continental Facilities work?
Our own crews serve the Bay Area, the Sacramento region, the Central Valley, the North Bay and northern Nevada. In other U.S. metros, local partner crews do the cleaning, and Continental manages the program, from the schedule to the quality inspections.
What services can Continental Facilities bundle for one property?
In our home region a program can combine janitorial, porter, floor care, window and detail cleaning, high dusting, pressure washing, parking lot sweeping, landscaping and light maintenance. Nationwide programs cover janitorial, porter, floor care and carpet cleaning.
Is Continental insured and are its crews screened?
Yes. We are insured and bonded, workers’ compensation covers our crews, and a certificate of insurance goes to each client. Crew members are background-checked before they are assigned to a building.
How does a new account begin?
It begins with a request through our contact page and a walkthrough of the property. You then get an itemized quote, and once it is approved we schedule the crew and set the start date.
Who should I contact about a property?
Use the contact page for quotes and questions alike. Continental is reachable 24/7, and requests sent through the page are answered within one business day.